Privacy Policy for BrainAssistant

Effective Date: August 11, 2025

BrainAssistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services, including our mobile applications, website, and APIs (collectively, the "Service"). By using BrainAssistant, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information from you:

a) Information You Provide Directly
  • Registration Information: When you create an account, you may be asked to provide personal details such as your name, email address, phone number, and other identifying information.
  • Content You Create: We store all chats, videos, images, and other content generated or uploaded by you while using the Service.
  • Payment Information: If you make purchases through BrainAssistant, we may collect payment details, which are processed securely by third-party payment processors.
b) Information Collected Automatically
  • Device Information: We may collect device type, operating system, app version, IP address, and unique device identifiers.
  • Usage Data: We may collect information about your interactions with the Service, such as session duration, features used, and content viewed.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain the Service.
  • To personalize your experience and improve our features.
  • To store and process your generated content so you can access it later.
  • To communicate with you, including sending updates, notifications, and security alerts.
  • To detect, prevent, and address fraud, abuse, and technical issues.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

  • With Service Providers: We may share data with trusted partners who help operate our Service, such as hosting providers, analytics tools, and payment processors.
  • For Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
  • Business Transfers: If BrainAssistant is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your chats, videos, and images are stored securely and accessible only through your account. While we implement industry-standard safeguards, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us, subject to legal and contractual obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data.
  • Withdraw consent to data processing.
  • Receive a copy of your data in a portable format.

7. Third-Party Services

Our Service may link to or integrate with third-party platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Children's Privacy

BrainAssistant is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Your continued use of the Service after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

BrainAssistant Privacy Team
Email: privacy@brainassistant.org